18 NCAC 07J .1429          platform disclosure format

A platform provider shall present the additional disclosures required by Rule .1427 of this Section in tabular form in the order shown in the table in this Rule:

(1)           add horizontal rows to the table of service disruption response times as needed to describe each category;

(2)           engineer the table as specified in the Department's protocols to support accommodation pursuant to G.S. 10B-134.1(1); and

(3)           replace the rule references with the provider's responses.

[Insert Technology Provider Name] Platform Disclosures
Does platform retain a copy of the notarized document?		[Rule .1428(1)(a) of this Section]
Does platform retain principal's personal information?		[Rule .1428(1)(b) of this Section]
What devices may a principal use to complete a notarial transaction?		[Rule .1428(2)(a) of this Section]
Which auxiliary aids have been successfully tested for use with the platform?		[Rule .1428(2)(b) of this Section]
Projected monthly unavailability due to maintenance?		[Rule .1428(3)(a) of this Section]
Customer support hours?		[Rule .1428(3)(b) of this Section]
Average customer support response time?		[Rule .1428(3)(c) of this Section]
Number of connections supported for a single notarial session?		[Rule .1428(4) of this Section]
Unscheduled Service Disruption Response Times
Service Disruption Categorization?	Category Description?		Projected Response Time?
[Rule .1428(5)(a) of this Section]	[Rule .1428(5)(b) of this Section]		[Rule .1428(5)(c) of this Section]

History Note:        Authority G.S. 10B-4; 10B-106; 10B-125(b); 10B-126; 10B-134.15; 10B-134.17; 10B-134.19; 10B-134.21; 10B-134.23;

Eff. July 1, 2025.